Send a Digital Scan

iTero®

Scanner Connection Instructions

Step-by-step setup guide

  1. Login to your Doctor’s portal.

  2. Call iTero support directly at 1-800-577-8767 to set up our account in their system and give them the ID number to connect: 110270.

  3. You can sign up with iTero here: https://cloud.info.itero.com/iTero-Plus-Lab

TRIOS / 3Shape

SCANNER CONNECTION INSTRUCTION

Step-by-step setup guide

  1. Login to your 3Shape account.

  2. Click on “Add Connections”.

  3. Type in the email address: info@PRIMEDENTALLAB.COM

  4. Prime Dental Lab will come up. Click “Connect”.

DEXIS / IS Connect

Scanner Connection Instructions

  1. Login to DEXIS IS Connect as a Dentist.

  2. In the toolbar, click Partners.

  3. In the Partners window, click Invite a partner.

  4. In the Email field, enter: info@primedentallab.com

  5. In the Message box, either leave the default text or write your own message.

  6. Click Send. The invitation message is sent to Prime Dental Lab and a Partner entry is created in the list of Partners.

DS Core

Scanner Connection Instructions

Step-by-step setup guide

  1. Sign in to your DS Core account.

  2. Go to the Partners or Labs section of your account.

  3. Search for Prime Dental Lab using our email address: info@primedentallab.com

  4. Send the connection request. Once accepted, you can start submitting cases directly to Prime Dental Lab.

Dentsply Sirona / CEREC

Scanner Connection Instructions

Step-by-step setup guide

  1. Open your Sirona / CEREC software.

  2. Go to your Favorite Laboratories or Labs list.

  3. Search for Prime Dental Lab using our email address: info@primedentallab.com

  4. Add us to your list of favorite labs to begin sending scans.

Carestream / CS Connect

Scanner Connection Instructions

Step-by-step setup guide

  1. Login into your CS Connect.

  2. In the toolbar, click the “People” icon.

  3. In the Partners window, click “Invite a Partner”.

  4. In the email field, enter the email address for Prime Dental Lab: info@primedentallab.com

  5. In the message box, either leave the default text or write in your own message.

  6. Click “Send” — the invitation is sent to the lab and a Partner entry is created in the list of Partners.

  7. When the lab logs into CS Connect, we will be able to accept the invitation.

Ivoclar

Scanner Connection Instructions

Step-by-step setup guide

  1. Open your Vivascan software.

  2. After completing your scan you will have the option of saving or sending.

  3. Click on send a scan and in “Lab Info” enter Prime Dental Lab.

  4. Email address: info@primedentallab.com Phone number: 800-400-9033

Midmark

Scanner Connection Instructions

Step-by-step setup guide

  1. On April 1, 2019, 3M announced that it sold assets related to its 3M™ True Definition Intraoral Scanner platform to Midmark Corporation.

  2. Call Midmark at 844-856-1231 and request to add Prime Dental Lab to your “Favorite Labs” list.

  3. Sign in to your account at: https://casemanager.3m.com and select Prime Dental Lab on the 3M lab list.

Straumann

Scanner Connection Instructions

Step-by-step setup guide

  1. Call Straumann at: 1-8338-73-2838

  2. Select option 1, and ask them to add Prime Dental Lab to your Cares Connect account.

  3. Our email address is: info@primedentallab.com Send your scan: we will receive the scan and begin processing your case.

3D Shining

Scanner Connection Instructions

Step-by-step setup guide

  1. Open your 3D Shining scanning software.

  2. When sending your case, search for Prime Dental Lab using our lab ID: 5618009090

  3. Select Prime Dental Lab from the results and confirm to send your scan.

  4. If you need help locating us, call: 800-400-9033 or email: info@primedentallab.com

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